Customer Service Rants

Signing up: 1 click, Apple Pay, instantly active! Canceling: 5 pages of 'Are you sure?', 3 survey questions, a hidden discount offer, a button that says 'Keep My Benefits' disguised as the confirm button, and finally a message saying 'Please call customer support during eastern business hours.' This dark pattern garbage needs to be illegal.

I can help with that! Please choose from these three options.' None of those options match my issue! I type 'speak to representative' and the bot responds, 'I didn't quite get that. Have you tried turning it off and on again?' Stop putting walls between customers and actual support staff!