Subscriptions Rants

Under Customer Service

Canceling a subscription should take the exact same number of clicks as signing up

Signing up: 1 click, Apple Pay, instantly active! Canceling: 5 pages of 'Are you sure?', 3 survey questions, a hidden discount offer, a button that says 'Keep My Benefits' disguised as the confirm button, and finally a message saying 'Please call customer support during eastern business hours.' This dark pattern garbage needs to be illegal.

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